Network and Wireless Cards


December 6, 2018

See your browser’s documentation for specific instructions. This could take up to 3 minutes, depending on your computer and connection speed. I’m afraid the the dongle is proprietary and only works with that particular mouse. There is a USB receiver underneath the battery panel of the mouse, although it looks like part of the workings of the mouse. If the device is rechargeable , connect the charging cable to the device, and then to a power source, such as a USB-charging port on the computer or an external USB power adapter. If the device has a power switch, confirm the switch is set to ON. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service?

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We were unable to find any drivers for your product.

If that is missing, there is a good chance the mouse is dead. Choose ‘Refresh’ to update the list. Find Solutions, ask questions, and share advice with other HP product owners.

This tab prevents the device from receiving power. The max point reward for answering a question is I have freestanding Series 8 dishwasher. If it used to work but now doesn’t, try a system restore back to when it did work.


Choose a different product series. Please try again shortly. This product cannot be identified by Serial Number alone.

Lately during the filling kt-0636 water hammer is occurring. Add Your Answer Tips for a great answer: How does HP install software and gather data?

HP Wireless Elite Desktop Keyboard and Mouse User Guides

You can’t post answers that contain an email address. Not sure which drivers to choose? Not finding what you are looking for? Asia Pacific and Oceania.

HP Model No. Kg-0636 Wireless Keyboard With Mouse

You can’t post conmments that contain an email address. Sometimes the connect button is under the battery cover for the keyboard. Javascript is disabled in this browser.

Please try again shortly. Any warranty support needed would be completed by the third party that sold the product.

HP PCs – Wireless Keyboard and Mouse Connection Issues | HP® Customer Support

One or more of the values entered is not permitted. This product was sold by a third party. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, kyboard your experience as our customer.


How can this be resolved. If so, are the batteries fresh and are they inserted correctly?

You can however purchase a separate wireless keyboard and it shouldn’t interfere with the mouse. No software or drivers are available for this product with the selected operating system.

HP Wireless Elite Desktop Keyboard and Mouse – Driver Downloads | HP® Customer Support

Solution and Diagnostic Data Collection. Europe, Middle East, Africa. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.

Product sold by third party: If the device has a power switch, confirm the switch is set to ON. HP Download and Install Assistant makes it keybozrd to download and install your software.